FAQ's

Simply browse our selection of delicious cookies, add your favorites to your cart, and proceed to checkout. We accept various payment methods for your convenience.

We ship fresh cookies carefully packaged to maintain quality. Shipping times and costs vary by location. Please see our Shipping Policy page for detailed information.

For best freshness, store cookies in an airtight container at room temperature for up to 5 days, or freeze for up to 3 months. See our Cookie Care page for more details.

Yes! We love creating custom cookie orders for special occasions. Contact us to discuss your needs and we'll work with you to create the perfect treats.

While we package our cookies with care, shipping issues can occur. Please contact us within 24 hours of delivery with photos, and we'll work to make it right.

Please contact us about specific dietary needs. While we may be able to accommodate some requests, our kitchen does handle common allergens.